Resources from Gary O'Sullivan
Your Personal Sales Trainer
Friday, September 4, 2009
Handling Rejection
You can handle rejection!
All disappointment is based on expectations; therefore, expect to be rejected and you won’t be disappointed.
What does it mean to handle rejection?
Rejection is normal.
Every salesperson encounters rejection. It is a natural part of the sales process. Once this is accepted, dealing with rejection easier.
Rejection gives you insight.
When you get a negative response in the form of rejection, it gives the effective salesperson something to respond to and to keep the sales process going forward.
Develop mental strength.
The more rejection the better: developing the mental strength to deal with substantial amounts of rejection gives you the professional courage to keep going. The sales professional who handles the most rejection obtains the most prospects and earns the most money.
Remember what Tom Hopkins and Malcolm S. Forbes said about rejection:
Do what you fear the most, and you control the fear.
Failure is success if we learn from it.
Gary O'Sullivan
About Us: The Gary O'Sullivan Company is a consulting firm dedicated to building people to build
business. Gary O'Sullivan, Founder and President, is a visionary senior-level executive
with proven success in strategic planning, development, management, and leadership of
operational initiatives in business development.
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